Why choose a servicing and maintenance package?
Time and time again, we see damaged equipment on sites. Typically products are abandoned in a corner, wasting precious floorspace or cluttering external areas. However, sometimes equipment can still be in use creating a real safety risk.
To make sure you’re able to continue using equipment safely and efficiently, as well as reduce significant replacement costs further down the line. We have partnered with professional specialists Buffalo Technical Services to create a suite of packages to best suit your operation.
It’s not just about fixing what’s already broken. It’s also about proactive and preventative maintenance with the option to monitor your fleet of equipment with asset tracking too.
Choose from Bronze, Silver and Gold packages or ask us for our advice and tailor what will work best for you.
Key benefits
- Avoiding Downtime
Reducing Risk to Operators
Ensuring Optimal Performance
Traceability of Maintenance
Location Tracking
Reducing CAPEX Spend
Full suite of services
Our service packages are built from the following individual services.
On-site consultation
Each package automatically includes an initial scoping consultation in order to come up with the most appropriate plan for your operation and the management of your fleet.
Audit
Comprehensive audit of assets by type, incl. condition, quantity & location to inform maintenance requirements (both pre-emptive and reactive). Ensure minimum meeting of HSE compliance standards, inform board reporting, service evaluation and results tracking.
Asset tagging & tracking
Discreet, trackable labelling of individual assets to support creation of inventory database and tracking of data for compliance and management purposes. Any package has the option to add on the monitoring and managing the movement of assets (internal and external).
Service
Proactive asset maintenance to keep inventory running and reduce the need for repairs, maximising operational capacity, reducing the risk of accidents, lengthening asset lifespan and reducing replacement costs.
Repair
Fixing of faulty or broken assets using genuine parts. Supply and stores managed end to end. All works completed to agreed Service Level Agreements. Reduces throw away culture and CAPEX pressures. Supports smooth and efficient site level operations.
Products we cover
We cover a wide range of different products to provide you the best support across your fleet of equipment used in the workplace.
We can cover new and existing equipment to ensure you are fully prepared for continued safety and performance on site.
- Trailers
- Taxi Products
- AGV / AMR
- Pallet Trucks
- General
- Storage
Which package is right for you?
Bronze
Our essential package is designed to minimise costs without compromising on essential safety and efficiency. All assets are appropriately serviced and maintained, lengthening asset life and reducing CAPEX on replacement assets. Downtime and disruption are minimised, as are H&S risks.
Silver
Our benchmark package aims to set new standards in the way you treat treat your Technical Services. Think proactive, hi-care support & real time management information that optimises asset use. Supercharges operational efficiency, ensures H&S compliance and supports stronger decision making and budgeting.
Gold
Our bespoke package is exactly that, highly customisable to suit even the most complex or demanding of needs. This package allows us to tailor our service on a site-by-site basis, allocate dedicated technicians and have our specialist partners act as an extension of your in-house team.
Package breakdown
Bronze
- Consultancy – Initial onsite meeting
- Asset Tagging – (BTS access only)
- Repair – Included
- Service – 1 x per year
- Audit – Not included
- Data Reporting – Not included
- Asset Tracking – optional add on
Silver
- Consultancy – Initial onsite meeting
- Asset Tagging – Customer Access – Management level
- Repair – Included
- Service – 1 x per year
- Audit – 1 x per year
- Data Reporting – Monthly
- Asset Tracking – optional add-on
Gold
- Consultancy – Initial onsite meeting + annual Mgmnt review
- Asset Tagging – Customer
- Access – Mgmnt & On-site
- Repair – Included
- Service – 2 x per year
- Audit – 1 x per year
- Data Reporting – Full access 24/7
Asset Tracking – optional add on
All package pricing is subject to a clearly defined scope and agreed Service Level Agreements.
Key influencing factors include:
- Asset type, variety & condition
- Asset volume
- Asset location
- On-site vs off-site storage capacity
- Service level requirements
Step-by-step delivery
Our structured approach to getting your operation to a place of Safety, Longevity and Optimal Performance.
Phase 1
We start by making sure we have the information we need and putting the project building blocks in place:
Consultation Planning: requirements, SOPs, sites
Site Audit: inventory, assessment & asset tagging
Data Build: populate database and set metrics
Phase 2
Then it’s on to preventative maintenance – identifying and managing issues before they become problems, i.e:
Scheduled Inspections and Maintenance
Digital Record Keeping (cf compliance, governance)
Reporting: Asset condition, service actions and recommendations
Phase 3
We will also respond to ad-hoc repair requests, covering:
- Onsite Repairs: to minimise downtime and risk to personnel
- Parts: replaced with manufacturer-approved parts
- Service Level AgreementManagement: response and resolution times in line with pre-defined agreement.
Phase 4
For anything beyond the scope of our service contract, we can set up separate, specific project contracts, e.g:
Upgrades & Modifications: such as reconfiguration or retrofitting
Project-based Assembly: for newly acquired assets
Offsite repairs: e.g. hot works needing a specialist environment
Industries we support
We supply a broad range of products to a variety of industries across the UK. Our primary focus is to deliver safe, practical solutions for every application. Improving the way goods are moved, handled, and presented.
Maintaining this equipment in optimal working conditions is essential to ensuring the ongoing safety of operational teams, while also supporting the performance and efficiency demands of modern logistics.
Automotive
Aerospace
Distribution
Manufacturing
Global Mail
Defence
Make your move
Whether you’re looking for on-site servicing and maintenance or exploring brand-new equipment, we’re here to help.
We recommend starting with an initial site visit and walkthrough of your operation. This allows us to identify opportunities to improve your material handling equipment and highlight key areas for servicing and preventative maintenance.
If you’d like to arrange a visit, please get in touch using the details below. We look forward to supporting you.
Keeping you safe, keeping you moving.
Contact us
INFO-UK@LKE-GROUP.COM
+44 151 374 2921
LKE (UK) Ltd
+44 151 374 2921
Info-UK@LKE-Group.com
www.LKEuk.co.uk
